At Optimex, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website. By accessing and using our website, you consent to the practices described in this policy. We encourage you to read it carefully to understand your rights and how your data is managed. If you have any questions or concerns, please feel free to contact us.
COMPANY IMPRINT
Optimex Digital LLC
St. UCK, n.n. Tophane, Prishtine 10000, RKS
Unique Business ID#: 810073122
Registration Body: Ministry of Industry, Enterprenuership and Trade of Republic of Kosovo
Contact Us: hello@optimex.digital | +383 44 86 87 46
1.DOCUMENT CONTROL
This document has been created by Optimex Digital. The contents of this document are strictly controlled by Optimex Digital to ensure accuracy and conformance to laws and regulations. It is highly recommended that if any changes are required, Optimex.digital should be contacted with your request. This document was prepared by Optimex.digital with the information provided to Optimex Digital at the time of production. It is wholly the responsibility of Optimex Digital to ensure its accuracy and the implementation of this document.
2.PRIVACY POLICY
Introduction
Optimex.digital respects the privacy of its website visitors, in particular, their rights regarding the automatic processing of personal data. We have therefore formulated and implemented a policy on complete transparency with our customers regarding the processing of personal data, its purpose(s), and the possibilities to exercise your legal rights in the best possible way. If you require any additional information about the protection of personal data, please visit the website of the Information and Privacy Agency RKS: https://aip.rks-gov.net/en/aip-english/.
Until you accept the use of cookies and other tracking devices, we will not place any non-anonymised analytical cookies and/or tracking cookies on your computer, mobile phone, or tablet. With the continued visit of this website, you accept these terms of use and accept the use of cookies and other tracking systems unless we have provided for another method of accepting cookies on our website. This currently available version of this privacy policy (January 2025) is the only version that applies while visiting our website until a new version replaces the current version.
Definitions
Website (hereinafter: “Website”) – www.optimex.digital
Party responsible for processing personal data (hereinafter: “the controller”): Optimex Digital LLC, located at St. UCK, n.n. Tophane, Prishtine 10000, RKS.
Access to the Website
Access to and use of the website are strictly personal. You will refrain from using the data and information of this website for your own commercial, political, or advertising purposes, as well as for any commercial offers, in particular unsolicited electronic offers.
Website Content
All brands, images, texts, comments, illustrations (animated) images, video images, sounds, and all the technical applications that can be used to operate this website and more generally all the components used on this website are protected by the laws on intellectual property. Any reproduction, repetition, use, or modification, by any means whatsoever, of all or just part of it, including technical applications, without the prior written permission of the controller, is strictly prohibited. The fact that the controller may not take immediate action against any infringement cannot be considered as tacit consent, nor of a waiver of any right to prosecute the infringing party.
Management of the Website
For the purpose of proper management of the site, the controller may at any time:
– Suspend, interrupt, reduce, or decline access to the website for a particular category of visitors.
– Delete all information that may disrupt the functioning of the website or conflicts with national or international laws or is contrary to internet etiquette.
– Make the website temporarily unavailable in order to perform updates.
Responsibilities
1. The controller is not liable for any failure, disturbances, difficulties, or interruptions in the functioning of the website, causing the (temporary) inaccessibility of the website or of any of its functionalities. You, yourself, are responsible for the way you seek connection to our website. You need to take all appropriate steps to protect your equipment and data against hazards such as virus attacks on the Internet. Furthermore, you are responsible for which websites you visit and what information you seek.
2. The controller is not liable for any legal proceedings taken against you:
– because of the use of the website or services accessible via the Internet;
– for violating the terms of this privacy policy.
3. The controller is not liable for any damages that incur to you or third parties or your equipment, as a result of your connection to or use of the website, and you will refrain from any subsequent (legal) action against the controller.
4. If the controller is involved in a dispute because of your (ab)use of this website, they are entitled to (re)claim all subsequent damages from you.
Collection of Data
1. Your personal data will be collected by Optimex Digital LLC and its data processors.
2. Personal data means any information relating to an identified or identifiable natural person (‘data subject’).
3. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
4. The personal data that is collected on the website is used by Optimex Digital LLC in order to maintain a (commercial) relationship with you and in order to carry out your application for our services. They are recorded in an electronic register.
Protection of Data
Your data is protected by Optimex Digital LLC and its processors in accordance with all legal requirements set by the GDPR and other relevant laws of Republic of Kosovo. Optimex Digital LLC has taken technical and organizational security measures to protect your data and requires its data processors to meet the same requirements. Optimex Digital LLC has signed processing agreements with its processors to ensure an adequate level of data protection.
Your Rights Regarding Information
1. Pursuant to Article 13 paragraph 2 sub b GDPR, each data subject has the right to information on and access to, and rectification, erasure, and restriction of processing of his personal data, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us at hello@optimex.digital.
2. Each request must be accompanied by a copy of a valid ID, on which you put your signature and state the address where we can contact you.
3. Within one month of the submitted request, you will receive an answer from us.
4. Depending on the complexity and the number of the requests, this period may be extended to two months.
Legal Obligations
1. In case of infringement of any law or regulation, of which a visitor is suspected, and for which the authorities require the personal data collected by the collector, they will be provided to them after an explicit and reasoned request of those authorities, after which these personal data do not fall anymore under the protection of the provisions of this Privacy Policy.
2. If any information is necessary in order to obtain access to certain features of the website, the controller will indicate the mandatory nature of this information when requesting these data.
Collected Data and Commercial Offers
1. You may receive commercial offers from Optimex.digital. If you do not wish to receive them (anymore), please send us an email to hello@optimex.digital.
2. Your personal data will not be used by our partners for commercial purposes.
3. If you encounter any personal data from other data subjects while visiting our website, you are to refrain from collection, any unauthorized use, or any other act that constitutes an infringement of the privacy of the data subject(s) in question. The controller is not responsible in these circumstances.
Data Retention
The collected data are used and retained for the duration determined by law.
How Optimex.digital Uses Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most cookies that we use are ‘session’ cookies and only exist for the time that you are using our site. This information is used to improve the user experience through website upgrades. Although most web browsers automatically accept cookies, many browsers’ settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some of our services may not function properly if you disable cookies.
Contact
For questions regarding this Privacy Policy or any other inquiries, please contact us at: Email: hello@optimex.digital